Frequently Asked Questions

Do I need to buy any new hardware to use Freshmarkets?

No. Whether it’s Windows or Mac, desktop or mobile, Freshmarkets can be accessed anytime, anywhere.

Can Freshmarkets integrate with our existing technology systems?

We have a number of integrations with 3rd party software, please get in touch to discuss your specific requirements.

What finance systems do you work with?

We work with most finance systems whether that be Xero, Sage, SAP, Saffron to name a few. And the list keeps growing!

What suppliers do you integrate with?

Whether its national, regional or local, food or non-food, click here to see some of our key suppliers. You choose your supply chain and we’ll engage with them.

Can I use Freshmarkets with multiple locations?

Yes! There is no limit to the number of locations or units.

How much time has Freshmarkets saved customers?

We have tools and tricks to automate a lot of the procurement process, saving you hours per week on manual repetitive tasks.

What is available for Customer Support?

Our friendly customer service team are always on hand to support through any queries. Our UK based development team are constantly building new features that are made available to you and our customer service team will support through any ongoing requirements.

How does Freshmarkets ensure data security and privacy for enterprise groups?

Our cloud-based platforms are frequently subjected to penetration testing to look for vulnerabilities and our data team ensure client data is encrypted and safely tucked away out of reach.